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Home » iTunes for Mac reports a -48 error during iPod sync

August 22, 2008

iTunes for Mac reports a -48 error during iPod sync

Some customers may report that they see an iTunes error message stating "Attempting to copy to the disk "Customer's iPod" failed. An unknown error occurred (-48)" as shown below.  
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January 4, 2007

iTunes for Mac reports a -48 error during iPod sync


Symptom


Some customers may report that they see an iTunes error message stating “Attempting to copy to the disk “Customer’s iPod” failed. An unknown error occurred (-48)” as shown below.



Products affected

  • iTunes 7.0.x for Mac
  • Fifth Generation iPod
  • Fifth Generation iPod (Late 2006)
  • iPod nano (Second Generation)

Solution

  1. Use the latest version of iTunes to restore your iPod with the latest version of iPod Software. If the error message reappears after syncing your iPod 5 times, proceed to step 2.
  2. Temporarily change the Time

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